Privacy policy
Privacy Policy
Last updated: October 5, 2026
Nexrcsstore ("we", "our", or "us") operates https://nexrcsstore.com. We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website or purchase from our store.
1. Information We Collect
Depending on how you use our store, we may collect the following information:
- Contact information: Your name, email address, telephone number, and delivery and billing addresses.
- Order information: Products purchased, order details, payment status, shipping information, and transaction records.
- Payment information: Payments are processed through the payment providers made available at checkout. We may receive transaction confirmations and limited payment details, but we do not intentionally store complete payment card details on our own systems.
- Account information: Login details and preferences if you create a customer account.
- Technical information: Your IP address, browser type, device information, and interactions with our website.
- Marketing preferences: Your choices regarding promotional emails, offers, and other communications.
- Customer support information: Messages, complaints, feedback, and information you provide when contacting us.
2. How We Use Your Information
We may use personal information to:
- Process and fulfil orders.
- Arrange shipping, delivery, tracking, returns, and refunds.
- Communicate with you about purchases and customer support requests.
- Process payments and help prevent fraud.
- Operate, maintain, and improve our website and services.
- Send promotional communications where permitted by law and subject to your preferences.
- Maintain business, tax, accounting, and transaction records.
- Meet legal obligations and protect our legitimate business interests.
We aim to collect and use only information that is reasonably necessary for these purposes.
3. Shopify, CJdropshipping, and Other Service Providers
Our store operates using Shopify and may use third-party services to provide payments, fulfilment, shipping, analytics, customer support, and marketing.
When necessary for an order, relevant information such as your name, delivery address, contact details, and purchased products may be shared with CJdropshipping, relevant suppliers, fulfilment partners, and shipping carriers so that your order can be processed and delivered.
We may also share relevant information with payment processors, fraud-prevention services, website service providers, professional advisers, or authorities where legally required.
We do not sell your personal information as a standalone product.
Third-party services may process information under their own privacy policies and applicable contractual arrangements.
4. International Transfers
Some of our service providers or fulfilment partners may process information outside your country, including in countries where our suppliers or shipping partners operate.
Where personal information is transferred internationally, we will take the steps required by applicable law to ensure that the transfer is appropriately protected.
5. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to:
- Keep the website and shopping cart functioning.
- Remember certain preferences.
- Understand website usage and performance.
- Measure marketing effectiveness.
- Provide advertising or personalised content where enabled and permitted.
You can manage cookies through your browser settings and, where available, our website's cookie controls. Disabling certain cookies may affect some website features.
6. Marketing Communications
We may send promotional messages where permitted by law and where the required consent or other legal conditions have been met.
You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.
We may still send necessary non-promotional messages about orders, payments, shipping, refunds, or customer support.
7. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal compliance, accounting, dispute resolution, and fraud prevention.
Retention periods depend on the type of information, the purpose for which it is used, and applicable legal requirements.
9. Your Privacy Rights
Depending on the applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally appropriate.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of direct marketing.
- Lodge a complaint with the relevant data-protection authority.
Some information may need to be retained where the law requires it or where a valid legal basis applies.
10. Children's Privacy
Our store is not intended to collect personal information from children in circumstances where doing so would be unlawful. If you believe a child has provided us with personal information improperly, please contact us so that we can assess the request.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites we do not operate. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, technology, service providers, or legal obligations. The latest version will be published on this page with its updated date.
13. Contact Us About Privacy
For privacy questions or requests relating to your personal information, contact:
Store: Nexrcsstore
Website: https://nexrcsstore.com
Email: nexrcsstore@gmail.com
If applicable, our designated Information Officer can be contacted using the details provided above or through a separately published privacy contact.
We will review and respond to requests in accordance with applicable law.